Privacy Policy

Introduction

Sparx Facility Management (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our facility management services.
By using our website or services, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

A. Personal Information

• Full name
• Phone number
• Email address
• Company name
• Property location details
• Any information submitted through contact forms

B. Business Information

• Facility details
• Service requirements
• Project-related documentation

C. Technical Information

• IP address
• Browser type
• Device information
• Website usage data (via cookies or analytics tools)
  
  

How We Use Your Information

We use collected information for:

• Responding to inquiries and service requests
• Preparing quotations and proposals
• Executing facility management contracts
• Payroll and workforce coordination (where applicable)
• Improving website functionality
• Compliance with legal obligations

We do not sell, rent, or trade your personal information to third parties.

Data Sharing & Disclosure

We may share information only in the following circumstances:

• With authorized internal staff and supervisors
• With contractors or vendors strictly for service execution
• When required by law or regulatory authorities
• To protect legal rights or prevent fraud

All third parties engaged by us are expected to maintain confidentiality.

Data Security

We implement reasonable administrative and technical measures to protect your information from unauthorized access, misuse, or disclosure. However, no online transmission can be guaranteed 100% secure.

Cookies & Tracking

Our website may use cookies or analytics tools to improve user experience and monitor website performance. You may disable cookies through your browser settings.

Your Rights

You may request:

• Access to your personal information
• Correction of inaccurate data
• Deletion of information (subject to contractual/legal obligations)

For such requests, please contact us at:

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.